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To best address your needs, please go to the Find Us page and select an email address from the Alamo facility you would like to communicate with. Thank you for your interest in contacting Alamo Industries Ltd.
Alamo Industries Ltd. Guarantees Parts and Workmanship for a twelve (12) month period from the date of invoice with the following exceptions:
1. Variable Geometry Turbochargers (electronic and pneumatic) will be warrantied for a period of 90 days from date of invoice.
2. Electronics will be warrantied for a period of 30 days from date of invoice.
3. There will be NO warranty consideration for turbochargers on applications that have been mechanically or electronically modified from the OE (i.e.: deletes and electronic programmers).
4. There will be NO warranty consideration for any actuator that was not supplied by Alamo Industries Ltd. (new or reman). Also, if the actuator is removed from the turbocharger or altered in any way, warranty is VOID.
5. There will be NO warranty consideration for any turbocharger that has been disassembled by persons who are not representatives of Alamo Industries Ltd.
1. Turbocharger must be maintained in accordance with published maintenance practices.
2. Alamo Industries Ltd. must be notified immediately of any potential warranty issues. An Alamo Industries Ltd. representative must be involved in all aspects of analysis of any turbocharger that is suspected of being warrantable.
Under no circumstances will Alamo Industries Ltd. be responsible for damage or loss of production consequential to a turbocharger or actuator failure during a covered period; nor will Alamo Industries Ltd. pay for charges incurred for another company to remove or transport a turbocharger.
1. Alamo Industries Ltd. must have full and complete access to all engine logs.
2. In a suspected warranty situation, Alamo Industries reserves the right to access equipment on a customer location in order to obtain oil, glycol, and foreign material samples for analysis in a lab that is deemed acceptable by Alamo Industries Ltd.
3. Warranty consideration will only be extended to the original purchaser.
A restocking fee may be applicable to returned items, at the discretion of Alamo Industries ltd. All shipping costs will be deferred to the customer.
Due to the maturity of the oil and gas industry, discontinued and obsolete equipment is often used in the field. We are able to repair almost any item ourselves rather than having to search for new parts. Alamo also understands that "downtime" costs are critical. With this in mind, we have a dedicated team who is ready to serve your needs 24 hours a day to get your equipment back on line.
In continuing our commitment to providing a full range of service for our customers, we have recently expanded our portfolio to include compressor component repair. With our many years of experience in remanufacturing, we now offer that same standard of reconditioning quality for compressor components.
Before reconditioning services are rendered, the component pieces are assessed by our resident lead machinists, millwrights and welders. The pieces are then restored to their original specifications in house, for optimal performance.
Our technicians employ an AMC precision boring machine, custom built lapping machine, metalizing system, cylindrical grinder, custom built piston/rod torque bench, Sunnen honing equipment, five engine lathes, three mills, and two hydraulic presses to provide disassembly and reassembly, inspection, machining and re-sizing, lapping, babbiting, bead blasting, quality control testing and replacement to all internal compressor components.
RECONDITIONING SERVICES
Packing cases, piston and rod assemblies, wiper & auxiliary boxes, compressor valves, VVCP assemblies, crossheads, connecting rods, and bushings.
FIELD SERVICES
Vibration analysis, custom design, scheduled maintenance, troubleshooting, and inspection.
Schedule anytime.
Alamo has developed an extensive supply / exchange program, which allows for a quick turnaround and less downtime. If you don't need an exchange turbocharger, repairing your turbocharger can be more cost effective. We pride ourselves on our quick turnaround, which is possible because we perform all operations in-house from teardown and welding to balancing. Our complete units are available on a cost of repair basis - complete with installation gaskets and shipped in secure containers. Also, our personnel are factory trained in the On-The-Spot Warranty Analysis program. This enables us to diagnose the unit in-house, the same day it arrives in our shop, without having to send it to the factory.
We have a fully trained crew of employees dedicated to serving your needs, as well as a fleet of trucks capable of transporting all types of turbochargers. Our field representatives have travelled to gas plants and service stations across North America, and are well versed in on-site delivery practices. All shop personnel have been trained in W.H.I.M.I.S., H2S, and Emergency First Aid and meet industry safety standards.
Alamo Industries Ltd. has always considered quality assurance to be a top priority, as we would like our customers to be confident in the fact that they can continue to depend on us for fair pricing and the best quality in the industry. With our many years of experience in remanufacturing turbochargers, we have developed a comprehensive quality control program. We have developed procedures that outline the quality controls necessary for the many different types of turbochargers we work on, and we are dedicated to thoroughly inspecting all new parts from our manufacturers. Our forensics process allows Alamo to be proactive in finding problems beyond the turbocharger itself. Because our experience is not limited to just the shop, we can often foresee issues with equipment that the turbocharger is running on. This has often assisted our customers to correct conditions that could potentially lead to further downtime and expenditures.
In order to continue the standard of quality that Alamo Industries Ltd. has established, our technicians utilize the Vibrotest 60 portable vibration analyzer. This technology confirms vibration specifications of the turbochargers, and creates a baseline reading for each complete assembled unit.
Alamo perfected the welding and repair of non-ferrous material such as stainless steel and Inconel. Experience and procedures developed over many years have allowed us to refine the welding and repair of turbine blades. We are one of only a few companies in Alberta still able to perform cast iron welding and fabrication. We employ certified Alberta Journeymen machinists and millwrights, who are further qualified in IRD Mechanalyst balancing. In order to repair almost any item ourselves rather than having to search for new parts, we remanufacture in-house using an IRD soft bearing balancer, a state of the art Schenck® HM20BU Hard-Bearing Balancer, and an array of Kent CNC Mills and Lathes.
At Alamo, we understand that not every customer wants a stock setup. We can custom design and manufacture a high performance turbocharger for any application from light diesel pick-ups to tuner cars.
Our fully equipped welding division is backed by Alberta Journeymen certification, with full training in all processes of welding including, TIG, GMAW and SMAW. This gives us the ability to custom weld and fabricate any application, whether this involves piping, intercoolers, repairs or welding on accessories for fittings – we can help you achieve the perfect end result.
Alamo Industries Ltd. has always considered quality assurance to be a top priority. While the development of a global economy has led to some pricing decreases, it has also created a dramatic increase in quality control issues in the turbocharger industry.
With our many years of experience in remanufacturing turbochargers, we have developed a comprehensive quality control program. Throughout the remanufacturing process (from teardown to shipping) extensive checks and balances are performed along with all-encompassing testing. Every component must meet specific quality standards before we consider a part to be usable. We have developed procedures that outline the quality controls necessary for the many different types of turbochargers we work on, and we are dedicated to thoroughly inspecting all new parts from our manufacturers.
In addition to our I.R.D. soft bearing balancer, we also utilize a state of the art Schenck® HM20BU Hard-Bearing Balancer for the light high speed units. Alamo Industries Ltd. would like our customers to be confident in the fact that they can continue to depend on us for fair pricing and the best quality in the industry.
PLEASE READ THESE TERMS AND CONDITIONS OF USE AS THEY SET OUT THE LEGAL TERMS THAT GOVERN YOUR USE OF THE WEBSITE PROVIDED BY ALAMO INDUSTRIES LTD.
Terms and Conditions of Use of this Website (“Terms and Conditions”)
The Alamo Industries Ltd. (“Alamo”) Website is an information and communications service (the "Website"). Access and use of this Website is governed by the terms and conditions provided below in the User Agreement. Please read the User Agreement carefully.
By accessing, reading and making use of the Website, you agree, on your own behalf and on behalf of any entity you may be representing, to be bound by the Terms and Conditions. If you do not wish to be bound by the Terms and Conditions, you should not use the Site.
None of the information contained or posted on the Site constitutes legal advice and you agree that it cannot be used or relied upon as such.
The Website is provided on an "as-is" and "as-available" basis. The Terms and Conditions are subject to change without notice. Such changes will be effective when they are posted on the Website. Alamo makes no warranties or representations that the Website, including its content, information, products or services or other material available through the Website, will be provided on an uninterrupted, timely, secure or error-free basis.
Under no circumstances will Alamo be liable for any damages relating directly or indirectly to any action or inaction based on the content, information, products or services or other material available through the Website. Alamo will not be responsible for any damages or losses related to the accuracy, currency or completeness of the content, information, products or services or other material obtained through the Website.
You agree to indemnify, defend and hold harmless Alamo, its owners, its affiliates, its officers, agents, employees, partners, founders and suppliers from any liabilities, losses, claims, demands, and expenses (including reasonable lawyer's fees) related to (a) your use of the Website; or (b) violations of these Terms of Use.
Alamo owns all rights, including all copyright, in the entire content of the Website. Unless otherwise indicated, no right, title or interest is granted in the content, information, products or services or other materials available through the Website.
Alamo Industries Ltd. logo, “Alamo”, Alamo's logo and "Alamo Turbochargers" are all trademarks used by Alamo.
The names of all other products and services mentioned on Alamo's Website are the trademarks or trade-names of their respective owners.
The display of trademarks or trade-names on this Website does not convey or create any licence or other rights in these marks or names.
You may not use Alamo's trademarks without the prior written consent of Alamo.
Alamo grants you a limited licence to download and display on your computer monitor, or hard copy prints, the Website's content, for non-commercial, personal or educational purposes only, providing that the Website content is not modified and that the Website's copyright statement and this limited licence are included with, and displayed on, each printed copy of such content. The following limitations apply to the use of the Website:
You may not:
Nothing contained in the licence granted under the limited use clause shall be construed as conferring any right under any copyright of Alamo or any other person who owns the copyright.
All information on the Website is protected by copyright, pursuant to Canadian copyright laws, international conventions, and other copyright laws. All rights reserved. Any reproduction, modification, publication, transmission, transfer, sale, distribution, display or exploitation of the information, in any form or by any means, or its storage in a retrieval system, whether in whole or in part, without the express written permission of Alamo is prohibited.
Third parties may provide information displayed on the Website. The third-party information displayed on the Website is not necessarily sponsored, endorsed, recommended, or licensed by Alamo. The third-parties ought to be contacted directly regarding any inquiries or for more information on their website policies.
The Website may provide links to other Internet sites. Alamo has no control over such sites. Alamo does not endorse nor is it responsible for, any such sites or the information, material, products or services contained on or accessible through those other Internet sites.
Alamo may at its sole discretion, with or without notice, suspend or terminate your use of the Website for any reason, including a violation of the terms of the User Agreement. Alamo may also prevent you from further use of the Website. Alamo will not be liable for any suspension, termination or prohibition of future access.
This User Agreement is governed by the law of the province of Alberta and the laws of Canada.
This website is owned, operated, and maintained by Alamo Industries Ltd., referred to as "this website" in the following document.
This website respects the privacy of our employees, our suppliers and our clients and ensures that the personal information we collect remains secure and protected.
We do not automatically gather any personal information from you, such as your name, phone number, email, or address. This information is only obtained if you supply it voluntarily, usually through contacting us via email. By choosing to provide us with your Personal Information, you are consenting to its use in accordance with the principles outlined in this Privacy Policy and as outlined at the time you provide any Personal Information.
We do not collect any personal information other than the email address you provide when you submit an inquiry. This information will not be shared with any third party. Only employees who need the information to perform a specific job have access to personal information.
Email transmission can be accessed by other Internet users. If you want to keep certain information confidential you may contact us by telephone, in person, or via mail. We ask that you do not email any personal financial information, such as banking information or credit card numbers.
Like most web servers on the Internet, this website's servers maintain access logs that record web browser activity. These logs associate an Internet Protocol (IP) address with each request for content from the servers.
When you visit this website, our web server automatically collects a limited amount of standard information essential to the operation and evaluation of the website. This information includes:
This information helps us assess our information services and is used only for this purpose. It is collected in compliance with section 33 of the Freedom of Information and Protection of Privacy (FOIP) Act.
This information is collected in order to help make our site more useful to visitors, to learn about the number of visitors to our site, and to learn about the types of technology our visitors use. We do not track information about individuals and their visit. We will not identify users or their browsing activities, except as required by a law of Alberta or Canada or if we are compelled to produce this information for a legal proceeding.
For security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits.
Our web servers are able to use "cookie" technology to keep track of the web browsers with which they are communicating.
During a cookie transaction, a web server will hand a web browser some data prescribed by the website's developers. The web browser will return that data with its next request for content from the website. Using this technology, it is possible for an application running on a web server to distinguish one web browser's activity from another.
This website's servers will make use of such cookies when required to identify ongoing sessions with individual online visitors.
In all cases, the cookie data this website's servers may hand your browser contain only "session" identifying information. No other personal information is passed to your browser, where it may be stored on your own computer.
Cookie-related data is not permanently stored on this website's servers. Information stored temporarily in our cookie collection never includes a visitor's name or address or sensitive data.
Further, this website does not match for its records any session-identifying cookie information with the Internet Protocol (IP) addresses described above in the information on monitoring Website Traffic.
This website is committed to the security of personal information it may collect online or offline. This website has taken reasonable precautions to protect this personal information from loss, misuse or alteration. Any third parties who may have roles in managing such information on behalf of this website are also committed to the same principles.
This website includes links to web pages or sites operated by third parties. We endeavor to make it clear that certain links will take you away from our site and to destinations over which we have no control.
Our public website privacy statement does not apply to the sites of third parties to which we link. Instead, we encourage you to review the policies of these sites yourself upon your arrival.
For questions or comments regarding this public website privacy statement please contact us by email: This email address is being protected from spambots. You need JavaScript enabled to view it..
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