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icon1About Alamo
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  • We are a premium turbocharger repair and supply company, spanning across three locations in North America. Established in 1978, Alamo Industries Ltd. is privately owned and proudly Canadian. Our collective of employees are industry professionals, with many having established a career working closely alongside the automotive and oil & gas sectors. We are a supplier for OEM brands BorgWarner, Garrett, Holset, IHI, and Mitsubishi. 

    We pride ourselves on our turnaround time and ability to source obscure parts and applications. At Alamo, we strive to bring the best quality and customer service to every job.

    LEARN MORE ABOUT ALAMO

  • We strive to be a direct, reliable, and cost-effective point of contact for our customers while continuing to provide an excellent standard of quality. Our turnaround time is one of the best in the industry, as we understand that things need to be done quickly and correctly – the first time.

    LEARN MORE ABOUT OUR HISTORY

  • At Alamo we are committed to conducting our business in a manner that protects the health and safety of our employees, subcontractors, customers and the environment. We believe that strong communication is a key component of a successful Health and Safety Program. In addition to daily toolbox meetings held between management and shop technicians, we employ a full-time Safety Coordinator and conduct monthly safety and committee meetings to ensure that all employees are meeting safety training requirements and consistently working in a safe and healthy manner.

    We understand that many of our customers have very specific vendor requirements concerning on-site decorum. In accordance with our Safety Program, we maintain a detailed safety data management system, which tracks all customer related training and orientation prerequisites. Our company has a current Certificate of Recognition through the Manufacturers Health and Safety Association, and we are subscribers to ComplyWorks, ISNetworld and PICS.

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  • We are proud to be suppliers for the following OEM brands:
    borgwarner2 garret2 holset2 ihi-turbo2 mitsubishi-logoBW
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Alamo Industries Ltd. guarantees Parts and Workmanship for a twelve (12) month period from the date of invoice with the following exceptions:

  1. Variable Geometry Turbochargers (excluding actuator) will be warrantied for a period of 90 days from date of invoice. Pneumatic actuators will be warrantied for a period of 90 days from the invoice date whereas electronic actuators are warrantied for a period of 30 days from invoice date.

  2. Electronics will be warrantied for a period of 30 days from the date of invoice. Consideration with respect to workmanship and manufacturer defects will be offered on a case-by-case basis.

  3. NO warranty consideration will be given for any actuator (pneumatic or electronic) that was not supplied by Alamo Industries Ltd. Also, if the actuator is removed from the turbocharger or altered in any way, warranty is VOID.

  4. There will be NO warranty consideration for turbochargers on applications that have been mechanically or electronically modified from the OE (i.e.: deletes and electronic programmers).

  5. There will be NO warranty consideration for any turbocharger or actuator without the as sold tag affixed. Nor will there be any warranty consideration for any turbocharger or actuator that has been disassembled by persons who are not authorized representatives of Alamo Industries Ltd.

  6. Warranty does not extend beyond any item(s) that are supplied, serviced, repaired or manufactured by Alamo.

 

 

Customer Responsibilities:

  1. All turbochargers and components must be maintained in accordance with published maintenance practices.

  2. Alamo Industries Ltd. must be notified immediately of any potential warranty issue. An Alamo Industries Ltd. authorized representative must be involved in all aspects of analysis of any turbocharger that is presented as being warrantable.

 

 

Items Not Included:

Under no circumstances will Alamo Industries Ltd. be responsible for damage or loss of production consequential to a turbocharger or actuator failure during a covered period. Alamo Industries Ltd. will not pay for charges incurred for another company to remove or transport a turbocharger.

 

 

Other:

  1. Alamo Industries Ltd. must have full and complete access to all engine logs (upon request).

  2. In potential warranty situations, Alamo Industries reserves the right to access equipment on a customer location to obtain oil, glycol, and foreign material samples for analysis in a laboratory deemed acceptable by Alamo Industries Ltd.

  3. Warranty consideration will only be extended to the original purchaser.

  4. Alamo Industries Ltd. does not cover damaged, lost or stolen packages or shipments being transported from or to the customer.

 

 

RETURN POLICY:

A restocking fee may be applicable to returned items at the discretion of Alamo Industries ltd. All return shipping costs are to be paid by the customer.


Last Revised: Jun. 4, 2024

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