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Performance & Diesel Services

Warranty Policy

Alamo Industries Ltd. and Alamo Turbocharger Services Inc. (hereafter referred to collectively as “Alamo”) guarantees Parts and Workmanship for a twelve (12) month period from the date of invoice with the following exceptions:

  1. Warranty does not extend beyond any item(s) supplied, serviced, repaired or manufactured by Alamo.

  2. There will be NO warranty consideration for turbochargers on applications that have been mechanically or electronically modified from the OE (i.e.: deletes and electronic programmers).

  3. All turbochargers with actuators, speed sensors, oil control valves and/or vane positioning sensors, that are repaired or supplied by Alamo, must have a new or factory remanufactured actuator, speed sensor, oil control valves and/or vane positioning sensors installed by Alamo prior to the turbocharger being put into service otherwise the warranty will be VOID.

  4. Variable Geometry Turbochargers will be warrantied for a period of 90 days from invoice date only if new or factory remanufactured electronic or pneumatic actuators, speed sensors, oil control valves or vane positioning sensors are installed by Alamo at the time of the sale of the turbocharger (reman or new). Customers can supply the new or factory remanufactured actuator, speed sensor, oil control valve or vane positioning sensor; however, it must be tested and installed by Alamo at the time of the turbocharger sale.
    1. If a customer declines to have Alamo install a new or factory remanufactured actuator, speed sensor, oil control valve or vane positioning sensor, there will be NO warranty on the turbocharger, actuator, speed sensor, oil control valve and/or vane positioning sensor.

  5. Electronic actuators, speed sensors, oil control valves or vane positioning sensors supplied and installed by Alamo on a new or remanufactured turbocharger (factory or Alamo reman) will be warrantied for a period of 90 days from invoice date.

  6. If an actuator (electronic or pneumatic), speed sensor, oil control valve and/or vane positioning sensor is removed from the turbocharger, disassembled or altered in any way, the warranty on the turbocharger, actuator, speed sensor, oil control valve and vane positioning sensor is VOID.

  7. There will be NO warranty consideration for any turbocharger, actuator, speed sensor, oil control valve or vane positioning sensor without the as sold tag affixed. Nor will there be any warranty consideration for any turbocharger, actuator, speed sensor, oil control valve or vane positioning sensor that has been disassembled by persons who are not authorized representatives of Alamo.

 

 

Customer Responsibilities:

  1. All turbochargers and components must be maintained in accordance with published maintenance practices.

  2. Alamo must be notified immediately of any potential warranty issue. An Alamo authorized representative must be involved in all aspects of analysis of any turbocharger that is presented as being warrantable.

 

 

Items Not Included:

Under no circumstances will Alamo be responsible for damage or loss of production consequential to a turbocharger or actuator failure during a covered period. Alamo will not pay for charges incurred for another company to remove or transport a turbocharger.

 

 

Other:

  1. Alamo must have full and complete access to all engine logs (upon request).

  2. IIn potential warranty situations, Alamo reserves the right to access equipment on-site at a customer location to obtain oil, glycol, and foreign material samples for analysis in a laboratory deemed acceptable by Alamo.

  3. Warranty consideration will only be extended to the original purchaser.

  4. Alamo does not cover damaged, lost or stolen packages or shipments being transported from or to the customer.

 

 

In Addition:

Alamo’s core business focus is turbochargers, turbocharger components and related turbocharger accessories. However, Alamo does offer other services. The aforementioned Warranty Policy and customer responsibilities will be applied to all products supplied, serviced, repaired or manufactured by the Alamo Group of Companies.

 

 

RETURN POLICY:

A restocking fee may be applicable to returned items at the discretion of Alamo. All return shipping costs are to be paid by the customer.


Last Revised: Nov. 26, 2025