Customer Service Representative

Valued Employees, Group Benefits, Long-Term Employment, Advancement Opportunities

Alamo Turbocharger Services Inc. is a company that specializes in the supply and repair of marine, on-road and off-road turbochargers.  We have been in business for over 30 years and our daily mission is the Relentless Pursuit of Excellence.  We are a small, tight-knit group of people who are proud to be working in an elite industry.   Alamo values long-term employee relationships and we offer competitive wages, in-house training, a comprehensive benefit package and paid vacation.  There are also opportunities for advancement within the company.

We are currently seeking a Customer Service Representative...

...on a full-time, permanent basis.  Our hours of work are 8:00 AM to 5:00 PM, Monday to Friday. The wage range is $25.00 to $30.00 per hour.  However, the starting wage offered will depend upon your experience and/or education.

Your duties:
will include day-to-day customer service and sales of turbochargers, including telephone and walk-in clients.  We are servicing the on-highway, off-highway and marine industries.  You will be scheduling, setting up, tracking and completing customer jobs, invoicing and payment processing.  You will work closely with the Shop Manager to set job priorities for your customers on a daily basis and be an active participant in our Sales and Marketing Program.  You will be required to participate in our on-call schedule.

Your qualifications:
Alamo will provide you with extensive training in our policies and procedures; however, you will have an enthusiasm for sales and must have some mechanical background, i.e. marine or diesel repair, industrial trades, or as a Parts Person.  You are able to interact with customers in a professional, enthusiastic manner, accomplish goals with minimal direct supervision.  You also display meticulous attention to detail and are able to think critically and creatively to solve problems.  Additionally, your computer skills are an intermediate or higher level, familiar with Word and Excel, and willing to learn new software.  Finally, you are able to lift and carry 50 lbs., have a valid driver’s license with a clean abstract and are eligible to obtain a passport and travel to Canada.

Please provide us with information regarding education that you have completed or are currently enrolled in, and/or include any relevant experience.  Also, we look forward to receiving your work references, so we can confirm your excellent organizational and communication skills, history of punctuality and reliability, ability to meet deadlines and handle multiple projects.

Apply to Human Resources via This email address is being protected from spambots. You need JavaScript enabled to view it.

Alamo thanks you for your interest and we will contact you if we need more information or to schedule an interview.  No telephone calls please.