Shopping Policies

Online Return & Exchange Policy:

You may cancel your order at any time within seven (7) working days, beginning on the day after the delivery date of the order. To cancel an order you must inform us in writing at This email address is being protected from spambots. You need JavaScript enabled to view it., and we will issue a Return Material Authorization (RMA) number. The goods must be returned as soon as possible, intact, and in their original packaging. The buyer is responsible for all shipping costs (including duty and brokerage), and assumes the liability for damage to the product while in transit.

A refund will be issued in original form of payment for shipping charges and goods in new, unused condition. A restocking fee of 5% to a maximum of $150.00 will be charged for all returned product.

Online Pricing Policy

All online product is listed in Canadian Dollars (CAD), and is subject to change. All applicable exchange rates will be reflected during checkout. We do not guarantee that our online pricing will match our in-store pricing. For online returns or exchanges, the sale price listed on the invoice will be honored.

In Stock Policy

Our online inventory is manually updated on a weekly basis, and is not automatically connected to our physical inventory system. In the event that an order is placed on an item that is no longer available the order will be cancelled, the buyer will be notified immediately and placed in priority for the next shipment of product. The buyer will receive an email notification once the item becomes available for order.